iPhoneIndiaBlog.com

12 Jul

iPhone 3G is having big time issues with 3G activation and 2.0 firmware updation

Posted on 2008 under Firmware Versions |

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When Apple thought of allowing iPhones to be activated in-stores only, they dint think about the issues the AT&T store might face to due server clogging and various other issues. This was expected cos Apple just dint want to give into the unauthorized usage of iPhones. And now iPhone enthusiasts have crazy problems activating their iPhones in the stores. Gizmodo has an extensive coverage on this big big issue. Here are few of the excerpts from that post:

Here’s the official word from AT&T:

We have had reports that customers attempting to download new iTunes 7.7 software to their new iPhone may get an error message saying “page not found.” We have reported this issue to Apple. While Apple works to resolve this issue, we are asking customers to sync their newly activated phone later at home.

A “teal shirt” Apple representative came out to let us know they are having difficulty accessing accounts on the iTunes system. The line has been amazingly slow, but at least we are inside! In the last maybe 30 minutes only 5 people got into the store. Time to get comfy.

This does not look good. Apparently people at home can’t even upgrade to firmware 2.0 and the problem is afflicting iTunes on an international scale.

“Apparently Apple completely underestimated the load on their servers for activation and ALL COMPUTERS in the Boston Apple store are stuck in the iPhone activation screen. No iTunes are able to connect to the central server, so no iPhones can be activated. ”

So How Did This Happen:
The source of the iTunes crash/slowdown seems not be those buying iPhone 3Gs from Apple/AT&T stores at all but the millions of people updating to the new firmware at home. Firmware 2.0 isn’t like other firmwares in that it needs to update the phone and reauthenticate the service. And in turn, when the servers are slammed and the phone reaches for reauthentication, the server isn’t always there to reactivate the service. This is how some of those newly bricked iPhones are occurring, and a source tells us that even first gen iPhones are susceptible.

[via - Gizmodo]

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