iPhoneIndiaBlog.com

7 Nov

iPhone has more satisfied customers than RIM

Posted on 2008 under Apple | No Comment

(1 votes, average: 5 out of 5)

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I havent seen any iPhone user who is not happy with his iPhone yet. Surely iPhone’s customer satisfaction levels keep hitting the roof. This time its reiterated by J.D. Power and Associates report which says iPhone Manufacturer Apple Ranks Highest in Business Wireless Smartphone Customer Satisfaction.

This study, now in its second year, measures business customer satisfaction with wireless smartphones — defined as mobile phones offering advanced capabilities and personal computer-like functionality — such as a BlackBerry or Treo. Overall satisfaction is measured across five key factors. In order of importance, they are: ease of operation (27%); operating system (24%); physical design (21%); handset features (18%); and battery aspects (10%).

The study also finds the following key smartphone business wireless usage patterns:

– Sixty-nine percent of business smartphone users own a hands-free headset, and 74 percent of those owners use a wireless headset device. Motorola owners report a higher incidence of using wireless headsets (86%), while only 60 percent of Apple iPhone owners report using a wireless headset device.

– Among smartphone users, 37 percent would like GPS (global positioning system) capabilities on their device, 25 percent would like Wi-Fi capabilities, 23 percent want touch screen and 15 percent would like to have voice recognition command for automatic dialing.

– The average reported purchase price of a smartphone device is $216, compared with an average reported purchase price of $261 in 2007. Apple owners report the highest average purchase price at $337, while Motorola owners report the lowest device pricing at $169.

[via - Yahoo news]

22 Oct

Apple crosses 10m in iPhone sales and passes RIM sales

Posted on 2008 under Apple | No Comment

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iPhone keeps getting better by the day, both in terms of OS functionality and also in terms of overall popularity. On Tuesday, Apple released its financial results on its website and surprised everyone with its total number of units sold for the quarter, which is over 6.9 million units versus 6.1 million shipped by RIM. These numbers prove that iPhone and its OS will keep getting better as days go by. And eventually it will be all other Smart Phones in the market. MacNN has covered this news;

In terms of overall profitability, not units sold, Jobs also revealed that Apple is the third largest competitor in the mobile phone market, behind Nokia and Samsung, and ahead of both LG and Motorola.

Apple has this say on its website (awesome stuff)

Apple just reported one of the best quarters in its history, with a spectacular performance by the iPhone—we sold more phones than RIM,” said Steve Jobs, Apple’s CEO. “We don’t yet know how this economic downturn will affect Apple. But we’re armed with the strongest product line in our history, the most talented employees and the best customers in our industry. And $25 billion of cash safely in the bank with zero debt.”

[via - MacNN and Apple]